Contact Us

For post-completion queries please contact our Existing Customer Helpline on
0845 199 2222


 Our lines are open from:

Monday to Thursday 8:30am – 8.30pm Friday 8:30am – 5.30pm

Welcome

Kensington is an intermediary only lender, providing mortgages through regulated financial advisers. This site will help you find out more about Kensington and your mortgage with us

About us

Kensington is an intermediary only lender, providing mortgages through regulated financial advisers. Find out more

 

faq

We have compiled a list of the questions most commonly asked by our customers. Read our FAQs to see if they can help you.

help for customers in arrears

If you are having trouble paying your mortgage, Kensington will try to help. Read our PDF and find out how.

money

The Financial Services Authority publishes a website called Money Made Clear, to provide you with the facts about financial products and services. Visit the website.

Please note, Kensington is not responsible for the content of external websites.

Find a mortgage adviser local to you with unbiased.co.uk

Please note, Kensington is not responsible for the content of external websites

 

tarif

View a list of the charges we make for the services we provide relating to your mortgage.

How to Complain

We do our best to ensure our customers receive the highest level of satisfied. But if you are unhappy with the service you have received from Kensington, please click here to find out how to make a complaint.
 

glossary

 Click here to view a list of definitions for commonly used financial terms relating to your mortgage

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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE