About Kensington
Kensington is a leading specialist lender, offering Prime, Self-cert and Buy to Let mortgages. Regarded as a pioneer in the specialist market, Kensington is the only mortgage lender ever to win the Queen’s Award for Enterprise, collecting the honour in the category of Innovation in 2006. And Kensington has been recognised for its products, service and technology with a number of other high profile honours, including the title of Best Non-Standard Lender at the annual Your Mortgage Awards in 2007.
What We Do
One in four people in the UK find it difficult to get a mortgage from a traditional lender. We specialise in helping people who are self-employed, have irregular incomes or are simply looking to buy a property to let as an investment. Our policy is to offer simple mortgage solutions to all our customer based on clarity, flexibility and fair pricing.
How We Operate
Kensington generates its business exclusively through mortgage intermediaries and financial advisers.
Treating Customers Fairly
Kensington is one of a number of lenders that support TCF Info - a free resource for intermediaries. The website is called TCF Info
(www.tcfinfo.co.uk)
and it provides assistance to brokers seeking to embed the TCF principle into their own culture and procedures and demonstrate their activity to the regulator. The site provides an impartial and easy to read reference point for intermediaries with checklists and tips and tools to help all intermediaries evidence their commitment to Treating Customers Fairly.
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Contact Us
If you are a mortgage intermediary and would like to find out more about Kensington, please contact us:
Kensington
New Business Operations Centre
P.O. Box 2500
Reading
RG1 9AG
Phone: 0800 111 020
Email:
IntermediaryEnquiries@kmc.co.uk
Mortgage Customers
If you are an existing Kensington customer please contact us on 0870 556 1040.
Should you need to make a complaint, please refer to our
Customer Complaints Procedure (PDF)
for more information.
If you would like to apply for a mortgage with us, please contact your Financial Adviser.
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